Whatever Happened to the Customer is Always Right?
So here I am with my nifty new laptop which I was shocked to find was shipped to me without a signature required. The UPS guy just dumped it on my steps and left. Umm...good thing I was home. Anyway, my internet provider has been blaming my old computer for the problems I've been having with my service and they'd be glad to "fix" my computer for $60. Whatever. I hooked my new computer up and shockingly, I have the same damn problem. Like I've been telling them, when the only way to get my connection back is to power cycle the radio, it's probably not an issue with my computer. I talked to them twice on Friday and finally convinced them to send someone out. She told me she thought they'd have "a truck in the area" on Monday. Right, your truck is two blocks away, dumbass. I can see your building from my deck.One of the favorite questions of my ISP was do I have a router. No, no I don't have a router. And I will not be getting one anytime soon. Would we like to guess why? Because freaking Amazon told me it couldn't ship to my PO Box and I would need to provide a physical address to ship to. Okay, I provided one for the nice UPS guy to drop something at my house. What shipping company did Amazon use to ship to my house? The US Postal Service. You know, the reason I have a damn PO Box is because the USPS does not deliver to my house. So I called India where I told them my product would not be arriving at my house because Amazon cannot comprehend the idea behind a PO Box. I must wait until the 9th when the package will not arrive and then call back to India so that they can ship me the item again. Hate.
posted by E @8:54 PM