I am writing to express my concern about your lack of concern for my safety. Yesterday, we had a bomb threat. It was very specific and involved a domestic dispute. These are the types of threats that are carried out. My safety is of paramount importance. Someone calls in a bomb threat, you evacuate immediately and investigate. What you do not do is blatantly LIE to your employees and a couple hours later decide to tell them to leave. Not only did you put the receptionist in the untenable position of lying to people, but you needlessly endangered the lives of every single one of your employees.
What else have you been lying to me about? What other threats have come in that you've pushed aside as not important? We deal in crazy people. People who blame our products for causing them to have their children taken away, for losing their jobs, for not graduating from high school, for labelling them in prison. You don't mess with psychopaths. Get everyone the hell out and then investigate the credibility of the threat - not vice versa. Livid and bitter do not even begin to cover my feelings on this topic.
Sincerely,
E
FYI - A real letter that's more polite, diplomatic and more to the point has been drafted and will be copied to my boss, her boss, HR and facilities. This was not cool. You don't mess with people's safety. Ever.
posted by E @12:06 PM